Berry’s Express Moving
2303 Damien Avenue, LaVerne
800/599-2977

Serna’s Relocation Systems, Inc.
2808 Metropolitan Pl., Pomona
800/596-5006

Bekins Moving Systems
San Bernardino
909/885-4471

Penske
2180 W. Foothill (cor Foothill/Monte Vista)
909/620-1939

Ryder
2766 Pomona Blvd., Pomona
909/623-4836

** *Please note that Cal Poly Pomona Foundation has no affiliation with any of these companies. This information is provided as a service to faculty, staff, students, and candidates. Sole criteria was distance from the main campus.

• Wrap smaller items in newsprint, packed in boxes with styrofoam peanuts.
• Place heavier items such as books in smaller boxes.
• Protect dishes with bubble wrap and use dish towels or potholders to cushion the bottom and sides of these boxes.
• Bubble wrap can be used to protect lamp shades, chair arms, table legs, bed frames, etc.
• To pack a large mirror or picture, cover both sides with bubble wrap and heavy cardboard, then use masking tape around the entire object.

• Pack a moving day kit including paperwork for movers; phone numbers; medications; documents; basic tools; cleaning items; sheets/towels; toilet paper; paper plates; plastic cups; and other items needed for moving day.
• Use portable wardrobe boxes to pack suits, gowns and drapes.
• When packing electronic items, make sure they have cooled completely before wrapping them. Be sure to mark boxes "fragile."
• Inexpensive clothing, towels, bed sheets, pillows, stuffed animals and other soft items can

• Identify specific services you need as many companies have expanded their services to include planning your move, packing or unpacking, decorating and organizing your belongings.
• Request written estimates from at least three companies in order to compare. Ask if the estimate is binding (guaranteed price) or non-binding (not guaranteed price). Keep in mind non-binding estimates usually end up lower than actual costs.
• Ask for each company’s Motor Carrier number and call the US Department of Transportation at (202) 358-7000 to find out if they are properly registered and insured. Also, check with the Better Business Bureau or other consumer organization.
• Ask your moving company for a copy of the consumer booklet entitled “Your Mover’s Rights and Responsibilities.”
• Choose your mover four to six weeks in advance of your moving date.
• Discuss how payment can be made with your mover. Many companies require charges be paid in cash or by money order. Most movers will not accept personal checks. Some movers will accept payment by credit card.
• Ensure you receive a "bill of lading" which is the contract between you and the mover. The mover is required by law to prepare a bill of lading for every shipment in transport. Read this document very carefully prior to signing.
• Although not required to do so, the driver will often make an inventory of your items listing any damage or unusual wear. Make sure you agree with the assessment. If the driver does not make an inventory, you should make one for yourself.
• When your shipment is delivered, it is your responsibility to check the condition of the items against the items listed on your inventory. If you note damage, let the driver know immediately and ensure the information is included on the inventory.
• Discuss what the mover’s liability will be for your belongings. There are four options from which you may choose (see descriptions on the back of the following page).
• If you notice damage after unpacking, a claim must be filed within nine months after delivery. However, it is to your advantage to report damage ASAP. The mover must acknowledge receipt of your claim within 30 days and must deny or make an offer within 120 days of receipt of your claim.

1. Released Value
This is the most economical protection and requires no additional cost. The mover assumes liability for no more than 60 cents per pound per article. For example, a 10-pound stereo component valued at $1,000 damaged/lost would result in a $6.00 liability payment from the mover.

2. Declared Value
The valuation of your shipment is based on the total weight of the shipment times $1.25 per pound. For example, a 4,000-pound shipment would have a maximum liability value of $5,000. Any loss/damage claim is settled based on the depreciated value of the item up to the maximum liability value. The mover is entitled to charge you $7.00 for each $1,000 of liability assumed for shipments transported under this option.

3. Lump Sum Value
If the value of your shipment exceeds $1.25 per pound times the weight of the shipment, you may obtain additional liability protection from the mover. You do this by declaring a specific dollar value for your shipment. The amount of value that you declare is subject to the same valuation charged of $7.00 for each $1,000.

4. Full Value Protection
Also referred to as full replacement value, items will be either repaired, replaced with like items or a cash settlement made for current market replacement value regardless of the age of the item. The cost is approximately $850 per $1,000 of declared value.